How to Order

If you have any queries, problems or suggestions regarding the Mint and/or its products, please don't hesitate to contact us:

HOW TO SHOP ONLINE

It is the easy, safe and secure way to do your shopping with the Royal Australian Mint!

How do I shop?
Privacy and Security
What do I need to shop at Mint Issue?
Terms & Conditions
Tell us what you think

Shopping is safe and easy with the Royal Australian Mint - Mint Issue! Just peruse our list of current products at the top of the screen. You will then be presented in the main page descriptions of the product with images.

TIP: You can click on the images to view a larger and more detailed picture of the product!

For payment options, we accept Mastercard, Bankcard, Visa and American Express.

If you are interested in purchasing the product, simply fill out the quantity you wish to purchase and then click the ADD TO CART button. Remember, you can always remove it from your shopping cart later.

You may click on the BROWSE ALL PRODUCTS button to view a list of all of our current products. You may also add products to your shopping cart using this view. This is quicker if you already know which products you wish to purchase.

At any time during your visit, you may view which products you have placed in your shopping cart by clicking the VIEW SHOPPING CART button. This will show you a breakdown of the quantity of each product with current running costs. Remember, you can change quantities or even remove products from your shopping cart at any time!

When you are done shopping, simply click on the PROCEED TO CHECKOUT button to commence our safe and secure checkout. Checking out is a simple 4-step process. Just fill in your personal details, shipping details, payment details and then purchase! Please make sure you read our Terms and Conditions as well.

If you're not comfortable with on-line purchasing just yet, you may still print the order form and then fax or mail us directly.

Your Privacy and Security is of prime importance to us whilst shopping at the Royal Australian Mint. All orders placed through our website are fully secure and encrypted using Secure Sockets Layer (SSL) technology, so you can be certain that all information is sent privately and unaltered to our server only.

We do not store credit card information on this system or any other system. Once your order has been processed, all your credit card information is deleted.

Please be assured that all information which you provide to us will only be used for the purpose of helping us to assist you in your order and to also support your relationship with the Royal Australian Mint. Your information will be kept confidential at all times and we will not give or sell your personal information to any outside organisation for its use in marketing.

To shop at Mint Issue all you need is a current web browser like Internet Explorer 4.x or Netscape Communicator 4.x and above. It will need to support frames, cookies and SSL for secure transactions. Although our website will still work on older browsers we do recommend using the latest web browser for the best experience and the highest level of security.

You will also need to ensure that your browser has cookies enabled in order to work correctly. Cookies are small pieces of information stored on your computer which enables Mint Issue to keep track of what items you have placed in your shopping cart. Cookies are by default enabled in your web browser, so if you haven't tampered with your settings, then you should not experience any difficulties.

• Do not mail originals of internet orders, because this will result in duplicated dispatches and charges.
• Postage must be included with all orders (except multiple orders valued $300, or more).
• Unless otherwise stated please allow 10 working days for delivery of orders within Australia, and 15 working days for orders outside Australia.
• Delivery is not guaranteed and no liability for loss or damage is accepted due to delayed or lost deliveries.
• Customers ordering both new and previous releases of Mint products may receive a separate delivery depending on availability. In cases where this occurs, the Mint will cover any additional postage and handling charges.
• The Royal Australian Mint reserves the right to withdraw this offer at any time and internet orders are subject to product availability.
• ABN: 45852104259

Here at the Royal Australian Mint, we pride ourselves on customer service. Our Mint Issue online shopping services are new so we are always welcoming feedback and comments from our most valuable customers - you. If you have any questions or suggestions on how we can improve our service for you, please let us know by emailing us. We look forward to hearing from you.

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